Shipping policy

Shipping Policy

1. Processing Time

• All hair orders are processed within [3–5 business days] unless otherwise stated.
• Custom wig orders may require additional time (up to [7–14 business days]).

2. Shipping Methods & Delivery

• We ship via [USPS/UPS/FedEx] with tracking provided.
• Standard shipping typically takes [3–7 business days] after processing.
• Expedited shipping is available at checkout for an additional fee.

3. Shipping Address

• Please ensure your shipping address is correct at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer.

4. Lost or Stolen Packages

• Once a package is marked “Delivered” by the carrier, Elite’s Boutique is not responsible for lost or stolen packages.
• Customers should contact the carrier directly to file a claim.

5. International Shipping

• International shipping is available to select countries. Delivery times vary based on location.
• Customers are responsible for any customs fees or duties.

6. Order Issues

• If you do not receive your package within the estimated timeframe, please contact us at Elitesboutiquellc@gmail.com within 48 hours.